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The Psychological Effects of On Hold Music

Posted by Amazing Voice. 27 June 2024.

Every interaction a customer has with a company can significantly impact their perception and loyalty. One often overlooked aspect of customer interaction is the experience they have while on hold. On hold music, a seemingly minor detail, plays a crucial role in shaping caller experience, business branding, and ultimately, sales.

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Choosing the Right Voice Over for Your Narration Project

Posted by Amazing Voice. 11 June 2024.

Selecting the perfect voice over for your narration project is crucial for capturing your audience's attention and conveying your message effectively. Whether you’re creating an eLearning, an explainer video, a commercial, or a corporate presentation, the right voice can make all the difference.

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Music on Hold and Messages on Hold: A Symphony of Sound

Posted by Amazing Voice. 15 May 2024.

Businesses strive to create seamless and engaging experiences for their clients, every detail matters. One often overlooked aspect of this experience is music on hold and messages on hold. While it may seem like a minor feature, the choice of music and the content of messages can significantly impact customer perception and satisfaction.

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7 Innovative On Hold Message Ideas

Posted by Amazing Voice. 2 May 2024.

In this blog, we unveil seven groundbreaking on hold messages for telephone ideas that are set to revolutionize customer interactions. In today's fast-paced world, every moment of customer interaction counts. On hold messages are a crucial touchpoint that can either frustrate or delight your callers.

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Why You Should Refresh Your On Hold Messages Regularly

Posted by Amazing Voice. 11 April 2024.

When was the last time you truly paid attention to the messages playing while you were on hold during a phone call? If you're like most people, it's probably been a while. But for businesses, those moments of waiting on hold can be an opportunity to engage customers, convey important information, and reinforce brand identity.

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Decoding On Hold Messages: Unveiling Key Metrics and Analytics

Posted by Amazing Voice. 3 April 2024.

In the realm of customer service, every moment of interaction holds potential. From the initial greeting to resolving queries, each touchpoint shapes the customer's perception of a brand. However, one often overlooked aspect of this journey is the time spent on hold.

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On Hold Message Voice Overs: Subscriptions vs One-time Fee - Which is Right for You?

Posted by Amazing Voice. 27 March 2024.

Now that we offer subscriptions for on hold message voice overs, you may find yourself wondering which option is best suited to your business needs. The choice between a one-time fee package and a subscription service with multiple updates per year can significantly impact your messaging strategy and overall customer experience.

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The Power of a Voicemail Message Creator

Posted by Amazing Voice. 26 February 2024.

Effective communication is key to success in any business. Whether you're a startup entrepreneur or a seasoned business owner, every interaction with clients or partners leaves an impression. One often overlooked aspect of communication is the voicemail greeting.

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Dos and Don'ts of Business Voicemail Greetings in 2024

Posted by Amazing Voice. 17 February 2024.

In the dynamic world of business, communication plays a crucial role in establishing and maintaining relationships. One often-overlooked aspect of communication is the voicemail greeting. Whether you are a small startup or a well-established corporation, the voicemail greeting serves as a first impression for clients, partners, and colleagues.

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Optimize Your Business With Good Voice Mailbox Messages

Posted by Amazing Voice. 17 November 2023.

In the modern business world, first impressions are crucial. Your voice mailbox messages is often the first point of contact between your business and your customers. It is therefore essential to ensure that this first contact is professional, welcoming and informative.

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Elevating Your Videos with Voice Overs

Posted by Amazing Voice. 26 September 2023.

In a world dominated by visuals, the power of audio should not be underestimated. While striking imagery grabs our attention, it's the addition of sound that truly breathes life into any video. Think of it like the background music in a movie—it sets the tone, stirs emotions, and makes the entire experience more immersive.

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Include Spanish Voice Overs in Your Telephone Messages

Posted by Amazing Voice. 30 August 2023.

In today's increasingly globalized marketplace, businesses are constantly seeking ways to connect with a diverse audience. One effective strategy to cater to a wider demographic and make a lasting impression is by incorporating bilingual elements into your communication channels. In this digital age, where the first point of contact is often a telephone message, considering Spanish voice overs can be a game-changer for your business.

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Mastering the Art of Conversational Writing for Voice Over Narrations

Posted by Amazing Voice. 19 June 2023.

When writing your narration scripts, your ultimate goal is to connect with your audience and deliver your message in a way that resonates with them. The key to achieving this is mastering the art of conversational writing. Conversational writing is more than just stringing words together; it is the art of creating a dialogue that is engaging, informative and natural sounding.

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Using Voice Messages in Your Company

Posted by Amazing Voice. 24 April 2023.

Do you want to review your internal or external communication? Do you wish to integrate voice messages within it? You're not quite sure how to go about it. Do not panic, we will give you all the information you need to know about voice messages. Ready to learn more?

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The Importance of Using Voice Overs in the eLearning Industry

Posted by Amazing Voice. 9 March 2023.

The times are changing, and while, historically, most students spent their time sitting in a classroom, this is no longer the case. In fact, according to a 2018 census, over 35% of students in the US were participating in eLearning, and this was before the pandemic.

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Male or Female Voice Actor: Which Should You Choose?

Posted by Amazing Voice. 14 February 2023.

Before you can start to create your voice over script and hire a voice actor, you must make the decision between a female voice actor or a male voice actor. While this may seem like an easy decision, there are actually several aspects which must be considered before you make your decision.

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Should Your Phone Greetings Offer More than One Language?

Posted by Amazing Voice. 6 December 2022.

Have you been looking for a way to grow your business and boost sales? Something you may not have thought of yet is translating your phone greetings into another language, like Spanish! Using voice over translation to offer your phone greeting in another language can help bring you customers that were previously out of reach. Plus, catering to speakers of other languages boosts customer trust and loyalty to your brand.

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All About Virtual Learning

Posted by Amazing Voice. 5 October 2022.

Since the advent of the internet, people everywhere have discovered the world of virtual learning. No longer are you required to get out of bed every day and attend or teach courses on the schedule someone else has designed. Instead, you can learn or teach virtually from the comfort of your own home.

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Hold Music: Why Your Business Should Entertain Customers While On Hold

Posted by Amazing Voice. 14 September 2022.

There will hopefully come a time when your business is so busy that you’ll have to ask customers to wait on hold. Maybe this is already happening at your business, either way, you should add some hold music, or an on hold message to entertain your customers as they wait. Customers that wait on hold with music or another message are more likely to stay on the line than those who have to listen to silence.

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7 Pro Tips for Creating Perfect Business Voicemail Messages

Posted by Amazing Voice. 22 August 2022.

Any business owner knows that the best way to find, and keep, a customer is by speaking to them directly. While email and text messages have risen in popularity, many customers still report that speaking with a business owner on the phone is what makes them most likely to purchase a product. But as a busy business owner, this isn’t always possible.

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Learn About the Best Voice Prompts for IVR Recordings

Posted by Amazing Voice. 14 August 2022.

IVR is an automated call answering system that interacts with callers through the use of voice recognition, vocal response, and a touch-tone keypad. In other words, IVR is a telephone system technology that can process a combination of touch tones and voice inputs.

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How to Do Voice Over in Google Slides

Posted by Amazing Voice. 5 August 2022.

If you think that adding voice overs to your presentation is complicated, think again! It's very simple and straightforward to add narration to your slides after you've got them ready. If you haven’t already produced them, then you have to record the Google Slide voice overs separately.

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5 Key Points for Professional Voicemail Greetings

Posted by Amazing Voice. 5 August 2022.

We all have called company hotlines just to be put on hold; endlessly, it seems at times. It might seem like phones, voicemails, and on-hold messages are obsolete in the era of mobile phones and faster communication options. After all, isn’t everything on the internet now? How relevant are business voicemail greetings when one can just Google for any information they require. Voicemails are still, in fact, pivotal for businesses, big or small.

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Best Professional Voicemail Greeting

Posted by Amazing Voice. 20 May 2022.

Remember that scene from Friends when Phoebe calls a telephone company and is put on hold for two days straight? Imagine how much easier it would've been if she had found the information she needed through the company voicemail when placing the call.

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Professional Voice Over Trends To Keep An Eye On This Year

Posted by Amazing Voice. 26 February 2022.

Can we still trust voice over trends in 2022 after such an unpredictable year as 2021? The short answer: yes, we can. Although change is in the air, the pandemic context has outlined a few well-marked patterns regarding professional voice overs. In this article, we’re going to go through the most prominent trends for voice overs in 2022, whether we’re talking about on-hold messages, narrations, or generic professional voice over recordings. Ready? Let’s begin.

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How to Write Appealing IVR Scripts

Posted by Amazing Voice. 21 February 2022.

As a customer, have you ever been frustrated by listening to poorly written telephone messages from the other end? At some point, most of us would have endured those long and annoying messages while desperately trying to get our queries resolved. Once faced with a bad experience, you don’t feel like reaching out to the same source for help next time, do you?

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How Voice Over Ads Can Positively Boost Your Brand

Posted by Amazing Voice. 8 February 2022.

Voice over TV advertising - it might seem irrelevant, but it's often key to amplifying your brand.

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How to Pick a Brand Voice That Matches Your Company

Posted by Amazing Voice. 20 December 2021.

Are you looking to define your brand voice or are wondering how a brand voice might help advance your business? You’ve landed in the right place.

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The Most Important Things to Include in Your On-Hold Messages

Posted by Amazing Voice. 20 November 2021.

Crafting an engaging on-hold message can make the difference between a satisfied customer and a frustrated one. According to a research conducted by ICM, 70% of customers are put on hold on more than half of their calls to businesses.

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Best On-Hold Music Your Business And How To Get Started

Posted by Amazing Voice. 26 October 2021.

In the high-demanding world of customer support, silence is the sound of a missed opportunity. However, there will be times when your clients will have to wait. Whether they need to hold while they are transferred, wait for the agent to retrieve more information, or simply stand in line or in an elevator, your customers will encounter moments of inactivity. Luckily, on-hold music can help your business keep your customers' attention and lead to an improved perception of the elapsed time.

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Why And How to Get Started with Interactive Voice Response (IVR)?

Posted by Amazing Voice. 26 October 2021.

Interactive Voice Response systems or IVR menus are a great addition to a customer-centric business. In this article, you will discuss the interactive voice response meaning and offer you the top insights on creating a successful IVR. Interactive Voice Response (IVR) systems are automated software solutions call centers use to guide their customers through a pre-established menu.

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Top Ways to Add Voice Over to PowerPoint

Posted by Amazing Voice. 22 October 2021.

If you’re looking for clever ways to deliver attention-grabbing presentations, you should consider adding a voice over to your PowerPoint. In this article, you’ll learn how to create, from scratch, a voice over PowerPoint that will bring you results. Whether you want to deliver an educational lecture, close a deal, or introduce a new product or service, you need a presentation that will keep your audience engaged.

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Top 5 Benefits of a Professional Voice Over

Posted by Amazing Voice. 17 September 2021.

If you want your business to thrive in today's market, you must pay close attention to the relationships you develop with your customers. You must engage, educate, entertain, and reassure your audience as they journey from leads to prospects and then clients. And, to keep them loyal to your business, you must constantly provide fresh, relevant content in an authentic voice. That means creating a consistent tone of voice for all of your vocal interactions, from on-hold messages to video content.

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Best On-Hold Message Script Ideas

Posted by Amazing Voice. 14 August 2021.

Have you ever considered turning the time your callers are on hold into a promo strategy for your business? It’s time you rethought on-hold messages into opportunities to offer relevant information and increase satisfaction. If you’re unsure of how to make that happen, don’t worry. In this article, you’ll learn all there is to know about on-hold messages and their benefits.

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Best Phones Greetings for Business

Posted by Amazing Voice. 30 July 2021.

Phone greetings for business are recordings that inform customers they’ve reached the right place and guide them to solving specific issues. They are an essential part of any communication strategy, as they ensure the continuity of your business relationships when you can’t pick up the phone.

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The 10 Best Vocal Qualities to Look for When Hiring a Voice Over Talent

Posted by Amazing Voice. 12 June 2021.

You want to make sure you're hiring the best voice over talent you can find. That's why you need to check out the best vocal qualities to look for when hiring.

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Should You Hire a Voice Over Company to Narrate Your Videos?

Posted by Amazing Voice. 5 February 2021.

Pondering on whether or not to hire a voice over company to narrate your videos? We understand; it's a crucial decision, and you shouldn't rush it. After all, the quality of your video will influence your business's course and you should make sure you're investing in all the right resources.

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Why are professional voice overs essential to explainer videos plus how to use them

Posted by Amazing Voice. 26 January 2021.

Professional voice overs can boost the efficiency of explainer videos by infusing them with a compelling human touch. Because to resonate with viewers, you need more than stellar graphics and crisp storytelling. You need a professional narrator voice to tie everything together and trigger certain emotions in your customers...

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Music On Hold or Messages On Hold?

Posted by Amazing Voice. 6 November 2020.

In today's attention economy, a lot of effort is put into getting and holding people's attention. For a long time now, phone systems have made the use of hold music fill the void that would be felt by callers who have been placed on hold. The music helped signify to the initial telephone users that the strange device they were holding was still functioning and had not been disconnected.

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How to do a Voice Over on PowerPoint

Posted by Amazing Voice. 28 September 2020.

PowerPoint is a market leader in presentation software making it highly accesible. Recording a voice over for your PowerPoint presentation is relatively easy to do. In this post, we will talk about the top reasons for using PowerPoint voice over recordings and the benefits of hiring professional voice talent for these recordings.

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How Professional Voice Over Recordings Can Boost Your Business

Posted by Amazing Voice. 20 May 2020.

The first impression customers make of your business determines to a large extent if you would retain them. Calling a company only to be answered by a mediocre, cheap recording would leave customers distrusting your business's professionalism and competency.

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6 Reasons to Hire a Professional Voice Talent

Posted by Amazing Voice. 5 February 2020.

Digital video has become a popular marketing medium. And while you may consider doing the voice work on your own, many companies are electing to have this work done by professional voice talent instead. Here are the six main reasons why smart businesses are choosing professional voice talent.

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Everything You Need to Know About Auto Attendant Recordings

Posted by Amazing Voice. 20 January 2020.

Gone are the days when a small business had to rely on a manual team to manage their calls and man their desks. Today, hosted VoIP platforms allow them to display a similar sense of professionalism as a large corporation and be available to their customers all the time.

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The Top 18 Things to Avoid When Writing Your IVR Scripts

Posted by Amazing Voice. 23 October 2019.

Considering the call volume many companies deal with, automated answering systems and IVR prompts are a necessity for helping to manage staffing needs and satisfaction rates. Here are some things you should avoid when writing your IVR scripts.

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Everything you Need to Know About Getting an Amazing E-Learning Voice Over

Posted by Amazing Voice. 10 August 2019.

Including a voice over in your E-learning course not only adds value to the product but can be an effective tool to attract more customers and increase your profit.

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How Commercial Voice Overs Benefit your Business

Posted by Amazing Voice. 19 July 2019.

Whether it is strictly for entertainment, for the saving of many lives, or to promote education, voice overs for commercials continue to thrive and grow.

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Crafting the Perfect On Hold Messages for Your Business

Posted by Amazing Voice. 11 July 2019.

On-hold messages are one of the best ways to get your marketing messages to your current and potential clients. Instead of allowing your callers to sit on hold in silence...

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Top 10 Best Professional Voicemail Greetings

Posted by Amazing Voice. 16 February 2019.

First impressions matter, and your business voicemail message recording is often the first contact for clients. Here are ten top tips to help you get it right.

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Choosing The Best On Hold Music For Your Business

Posted by Amazing Voice. 4 February 2019.

In this blog post, we talk about choosing the best on hold music, why you should include music with your on hold message and different uses for music on hold.

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How to Write Professional Voice Over Scripts for Videos

Posted by Amazing Voice. 4 December 2018.

This post will provide advice on writing voice overs scripts for Elearner, Narration and Explainer videos. A talented voice over actor can make a big difference to the success of your business...

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